For ages 21+

r888 Responsible Gaming

Enjoy entertainment with awareness. We want every player to have fun within safe limits — no pressure, no excess.

21+ For adults only
21+

You must be at least 21 years old to open an account at r888 and take part in any betting or casino activity. We verify age during account verification.

r888 believes that betting and casino games are entertainment — not a source of income or a solution to financial problems. We take responsible gaming very seriously so that every player's experience remains positive. Our Terms and Conditions clearly set out the circumstances under which an account may be restricted and what steps are taken to protect players.

Keeping your play or spending in check is not a weakness — it is a sign of mature decision-making. Stick to your budget, respect time limits, and remember that the outcome of every game is entirely random. No strategy or system guarantees a win.

Our commitment: Playing at r888 is more than just games — it is a trusted environment where your safety and mental wellbeing are our highest priority.

Keep betting as entertainment

Before you play, decide how much money you can set aside for today — an amount you can lose without it affecting your daily life. When the budget is gone, stop for the day — there is no need to rush back tomorrow. Read our FAQ for answers to common questions about deposits, withdrawals and accounts.

Protection of minors

r888 is not accessible to anyone under 21. If you have children or teenagers in your household, keep your device password-protected and make a habit of logging out. Our Privacy Policy makes clear that we never collect information from minors or market to them.

Tools for setting your own limits

r888 gives you several practical tools to stay in control of your play. Contact our 24/7 live chat to activate any of them.

Deposit limit

Set a daily, weekly or monthly deposit amount. Once set, the limit takes effect immediately — if you want to raise it, you will need to wait a while.

Session time limit

Decide in advance how many hours you will play each day. When the time is up, the system will automatically prompt you to take a break.

Bet limit

Set the maximum amount you can place in a single round or bet. This protects you from a sudden large loss.

Cooling-off break

Need a few days away? Take a cooling-off period of 1 day to 6 weeks. Logging in will not be possible during this time.

Self-exclusion

For a longer break, choose self-exclusion for 6 months, 1 year or permanently. Your account will be completely inactive during this time.

Support contact

To set any limit or request self-exclusion, contact us via 24/7 live chat or email — help is available in Bengali.

Recognise the warning signs

If any of the following feel familiar, stop and seek help.

Chasing losses

The urge to bet again to recover lost money — this is a clear warning sign of a problem.

Going over budget

Continuing to play after your set budget is gone, or trying to find extra money to keep going.

Hiding from family

Keeping the amount you play or spend secret from family or friends.

Impact on daily life

Spending more time on betting by cutting back on work, study or time with family.

Anxiety or stress

Feeling less excited after a win, or feeling intense distress after a loss, is a cause for concern.

Debt or borrowing

Taking out a loan or borrowing money from others to gamble — this is a sign that urgent help is needed.

Where to find help

You do not have to face this alone — the people around you and professional support are always available.

r888 live chat support

Write to our 24/7 live chat in Bengali. We will help with setting limits, self-exclusion or requesting account closure — whatever you need.

Contact by email

Send an email at a time that suits you. Our support team replies in both Bengali and English — usually promptly.

Talk to family and friends

Share what is on your mind with someone you trust. Support from family can be just as effective as professional help in many cases.

Professional counsellors

Do not hesitate to see a mental health specialist or counsellor. There are various mental health service centres in Bangladesh where you can get confidential advice.

Self-help organisations

Organisations that specialise in gambling addiction provide confidential support. Both professional counselling and peer support groups are available.

Ask yourself

Sometimes being honest with yourself is the most important step. Think about the following:

  • Am I playing within my set budget?
  • Is the amount I am playing in line with my financial situation?
  • Am I being honest with my family?
  • Can I enjoy normal entertainment without betting?
  • When I lose, can I stop, or do I bet again?

If you are uncertain about the answers to these questions, contact r888's 24/7 support. Our team will listen without judgement and point you in the right direction.

Common questions and answers

Yes. While self-exclusion is active, you cannot log in to your account, play any games or place bets. The restriction cannot be lifted until the chosen period ends. For permanent exclusion, a special process must be followed to reactivate.

Lowering a deposit limit takes effect immediately. Raising a limit takes some time to come into effect — this delay is intentional, to protect you from decisions made in the heat of the moment. Contact support via live chat or email for any changes.

If you are concerned about a family member, please contact our support team. Our team will discuss what can be done based on third-party requests. In the meantime, use password protection and screen-time settings on your own device.

Betting and casino games are a form of entertainment for most people. However, for some they can become an addiction — particularly for those already under mental stress or facing financial difficulties. Awareness and setting limits reduce this risk.

Yes. r888's 24/7 live chat and email support operate in Bengali. Deposit limits, session limits, cooling-off periods or self-exclusion — any of these can be discussed directly in Bengali.

Yes, your account balance is kept safe during the exclusion period. You can request a withdrawal once the exclusion period ends. Contact our support team for more details.